SILENCER WARRANTY POLICY
This policy pertains to silencers only. For warranty and return info for items purchased from our web store please visit this page.
We provide a conditional lifetime warranty on all of our suppressors against manufacturing defects or breakage associated with the intended normal use of the product. At the company’s sole discretion, we will replace or repair our products as previously stated. Modified, abused, or misused products that require replacement or repair may also be repaired by Dead Air Silencers at the customer’s expense.
Dead Air does not assume any other additional express or implied warranties. The warranty policy does not apply, as stated, to modified, abused, neglected, or misused products outside the scope of their intended use. Dead Air does not warrant or accept damages associated with operator error, host weapons, ammunition, or any other cause or event not specifically stated herein. Any or all of the stated non-covered circumstances can cause death or injury to the user or another third party. Dead Air neither expressly nor impliedly accepts any such liabilities.
To submit a warranty, claim please submit the online form here and have the below ready
- Your Product In-hand
- A photo of your ID
- A copy of your Form 3 or Form 4
NOTICE: DO NOT SHIP THE SUPPRESSOR FOR REPAIR WITHOUT FIRST COMPLETING THE FORM AND RECEIVING A CONFIRMED RMA NUMBER. DO NOT SHIP IN ANY EVENT WITHOUT A COPY OF THE APPROVED BATF FORM.
When you ship the suppressor back to the manufacturer, please include a printed copy of the completed RMA form. If you have any questions or concerns, please contact our Customer Service Department at (801) 857-4232 .
If for any reason your suppressor is not eligible for repair or replacement, you may purchase a replacement suppressor for 50% off the MSRP for the same or similar suppressor. Please contact our Customer Service Department for further details and requirements.
